Template structure only. Have this policy reviewed by a UAE legal adviser so it reflects your actual practices and UAE data protection law (Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data).
1. Who we are
Elixir Bottled Water LLC, trade licence [no.], [address], Dubai, UAE ("Elixir", "we", "us") operates this website and our delivery service.
2. Information we collect
- Contact details you give us: name, mobile number, email and delivery address.
- Order and account information: products, delivery schedule, invoices and payments.
- Business details for B2B accounts: company name, trade licence and TRN.
- Technical data from the website: device, browser and pages visited (see our cookie policy).
3. How we use it
- To take, schedule and deliver your orders.
- To issue invoices and manage your account.
- To contact you about your deliveries and answer your enquiries.
- With your consent, to send offers and news.
- To improve our website and service.
4. Sharing
We don't sell your personal data. We share it only with service providers who help us run our business (for example payment, IT and messaging providers), or where the law requires it.
5. Retention & security
We keep your data only as long as we need it for the purposes above or as the law requires, and we protect it with appropriate technical and organisational measures.
6. Your rights
You can ask to access, correct or delete your personal data, or to stop marketing messages, by contacting privacy@elixirwateruae.com.
7. Contact
Questions about this policy? Contact us at privacy@elixirwateruae.com.